Slothmove Alternative

SlothMove is a UK change of address service covering nine provider categories for around £30. It works well within those categories. But nine categories leaves a significant part of a typical home move uncovered: no bank, no optician, no vet, no school, no solicitor, no DWP benefits, no Premium Bonds, and no professional bodies. This guide covers exactly what SlothMove does and does not include, how it compares to Moveinout, and what to look for when choosing a service.

How does SlothMove work?

SlothMove is an online change of address platform. The process works as follows: you create an account, enter your old and new address, select the providers you want to update from their list, confirm your details, and sign a Letter of Authority by email. Once the Letter of Authority is signed, SlothMove dispatches notifications to the selected organisations on your behalf.

SlothMove claim the process takes around 15 minutes. A dashboard shows the status of each notification after submission. DVLA updates are held until your move-in date so documents are sent to the correct address.

What does SlothMove cover?

SlothMove covers nine core provider categories. These are the organisations most home movers need to notify and the service handles them reliably for most users.

• GP: NHS GP surgery registration
• Dentist: NHS dental registration
• DVLA: driving licence and V5C logbook (separate notifications)
• Council Tax: local council registration at new address
• Electoral register: voter registration at new address
• Electricity: electricity supplier
• Gas: gas supplier
• Water: water and sewage provider
• TV Licence: TV Licensing registration

For a home mover whose entire life sits within these nine categories, SlothMove is a functional service. The problem is that very few home movers actually fit that description.

What does SlothMove not cover?

This is the section most review sites and comparison blogs avoid writing clearly. The gaps in SlothMove's coverage are significant for a large proportion of UK home movers.

The practical consequences of these gaps depend entirely on your situation. If you receive PIP or Universal Credit, you must notify the DWP separately, SlothMove cannot do this for you. If you have children at school, you must contact the school directly. If you hold Premium Bonds, NS&I will continue sending correspondence to your old address. If you have a vet for a pet, their appointment reminders and prescription notifications will go to your old property.

None of these gaps are hidden, they simply reflect the scope SlothMove has chosen to operate within. The issue arises when users assume a change of address service has handled their entire move when in fact it has handled nine categories out of a much longer list.

HMRC

SlothMove does not currently cover HMRC. This means your income tax records, National Insurance details, Self Assessment registration, and any HMRC correspondence will continue going to your old address until you update it directly. HMRC can be updated for free via your personal tax account at gov.uk/personal-tax-account. See our HMRC change of address guide for the full process. Moveinout covers HMRC as part of its 24 categories.

Banks and financial accounts

Banks are not currently part of SlothMove's service. Every bank account, building society, credit card and savings account must be updated directly through the provider's own app, online banking or branch. All major UK banks offer free address change processes. For a guide to updating individual banks, see our guides on Lloyds Bank, NatWest, Nationwide and HSBC.

Loyalty cards

SlothMove does not currently cover loyalty cards. Cards such as Tesco Clubcard, Boots Advantage Card and Nectar must be updated directly with each provider. If a loyalty card matters to you, particularly for annual statements, promotional communications or vouchers, verify before assuming it is covered.

What is a Letter of Authority and why does SlothMove require one?

A Letter of Authority (LoA) is a document you sign that formally authorises SlothMove to contact organisations on your behalf. SlothMove explains it this way on their website: it is permission to notify your chosen organisations about your address update, strictly limited to the companies you select and the minimum information needed to complete each update.

In practice, this means notifications are not dispatched until after you have signed the LoA. SlothMove sends the LoA to your email address after you complete registration. You sign it digitally. Some LoA emails can end up in the spam folder, so if your updates show a holding status, check there first.

The Letter of Authority is a legitimate data protection mechanism. It exists to protect you. The friction it creates is a deliberate trade-off against security. Moveinout does not require a Letter of Authority, their process handles authorisation differently so notifications can be dispatched without a separate signing step.

How much does SlothMove cost?

SlothMove charges approximately £30 for their standard change of address service. This covers the nine core categories described above. Check slothmove.com for the current price before purchasing as it may have changed.

For context, updating your address for free directly with individual organisations is always possible:

• HMRC, free at gov.uk/personal-tax-account
• DVLA driving licence, free at gov.uk/change-address-driving-licence. See our driving licence change of address guide.
• DVLA V5C logbook, free at gov.uk/change-address-v5c. See our V5C logbook change of address guide.
• Your bank, free via the bank's own app or online banking
• Council Tax, free via your local council website

What a paid service provides is the time saving of handling multiple notifications in one process rather than working through each organisation individually. Whether that is worth £30 depends on how many organisations you need to notify and how much time that would otherwise take.

What do SlothMove reviews say?

SlothMove has over 500 reviews on Trustpilot, with a broadly positive overall rating. Most users who moved with straightforward needs within the nine core categories report a smooth experience. The problems that appear consistently in negative reviews cluster around four areas.

Dashboard transparency

A recurring complaint is that users cannot easily tell which providers have actually completed their address update and which are still pending. The dashboard shows status labels but some users report that a "completed" status did not translate to the organisation actually holding the new address. One reviewer wrote months after using the service that several organisations were still using the old address.

Individual accounts only

SlothMove's own response to a Trustpilot review in late 2025 confirmed: "At the moment, SlothMove is primarily designed around individual accounts." Families moving together need separate accounts, which adds cost and removes much of the time-saving value for households of more than one person.

Services listed but not delivered

Some reviewers report that specific organisations listed as available were not successfully updated. One review noted that water supplier transfer was not completed despite being selected. Another flagged that store cards shown as covered were not actually processed.

No phone support

SlothMove operates without a phone support line. Their own response to a Trustpilot review states: "As we're a small team we can't accommodate phone calls." Support is handled via email and online chat. For users who encounter problems on or immediately after moving day, the absence of phone support can extend the resolution time.

Can I change my address for free without using any service?

Yes. Every organisation listed in this guide can be notified for free directly through their own website, app or phone line. The DVLA, HMRC, your council, your bank, your energy supplier, all of them have free processes that take a few minutes each.

The honest case for a paid service is time, not access. A comprehensive move typically involves 20 to 40 organisations. Working through each one individually, logging in to separate systems, navigating different menu structures, passing different identity checks, takes hours. A paid service consolidates that into one process and reduces the risk of forgetting something.

If your move is simple and involves only the nine core categories, doing it yourself for free is a perfectly reasonable approach. If your move involves a longer list of providers, or if avoiding previous occupier fraud risk is a priority, a service that covers a broader range of organisations is worth the cost.

Why Moveinout covers more

Moveinout is a UK change of address notification service covering over 9,000 organisations across 24 provider categories. The 24 categories include everything SlothMove covers and significantly more:

• Government: HMRC, DWP, council, DVLA, electoral roll, PIP, State Pension
• Finance: banks, Premium Bonds and NS&I, private pension, loyalty cards, investments
• Health: GP, dentist, optician, pharmacy, vet
• Utilities: energy and water
• Education: school, university
• Professional services: solicitor, accountant, professional body
• Lifestyle: gym, blood donation, charity, breakdown cover

No Letter of Authority is required. You enter your details once, select providers from across the 24 categories, and Moveinout dispatches notifications on your behalf. A dashboard shows which providers have been notified so you can track progress and identify any gaps throughout your move.

How does Moveinout compare to SlothMove side by side?

What happened to Monadd?

Monadd was previously a third option in the UK change of address market. In January 2026, Monadd was acquired by Bunch and ceased operating as a standalone service. Home movers who previously used or were considering Monadd will need an alternative. Moveinout is the most comprehensive option currently available.

Is SlothMove better than Royal Mail Redirection?

They solve different problems and the comparison is a false one, they are complementary rather than alternatives.

Royal Mail Redirection forwards your post from your old address to your new one for a fixed period of 3, 6 or 12 months, starting from £45 per person. It does not contact any organisation or update any record. It simply intercepts post and redirects it. When the redirection expires, post goes back to your old address.

SlothMove contacts organisations directly and updates your records permanently. Post from those organisations then goes to your new address regardless of whether a redirection is active.

SlothMove themselves market against Royal Mail Redirection on their website, positioning their service as cheaper and more permanent. That positioning is accurate within their nine categories. But Royal Mail Redirection catches the post that SlothMove does not cover. For the optician, the vet, the school, the solicitor, Royal Mail Redirection is the only safety net available during the transition period.

The most complete approach for any move is to use a comprehensive change of address service for permanent updates across as many categories as possible, with Royal Mail Redirection running alongside it as a safety net for anything missed. For a full breakdown of costs and what is and is not covered, see our Royal Mail Redirection guide and our guide to alternatives to Royal Mail Redirection.