DWP Change of address

Moving to a new home is exciting—but it comes with its fair share of admin. One of the most important tasks? Making sure you update your address with the Department for Work and Pensions (DWP), so you don’t miss any crucial payments or letters.

In this guide, we’ll walk you step-by-step through how to change your address with the DWP quickly and stress-free. Whether you receive Universal Credit, PIP, Pension Credit or another benefit, we’ll show you the easiest way to get it done in minutes—without spending hours on hold or filling out endless forms. Plus, we’ll explain how Moveinout can help you notify other providers all at once—saving you time and hassle during your move.

This guide will cover the following:

• Why It’s Important to update your address with the DWP?
• How do I change my address with the DWP online?
• When should I notify the Department of Work & Pensions (DWP) of Changes?
• How do I contact the Department for Work and Pensions?
• How long does it take for the DWP to process a change of address?
• Will changing my address affect my DWP benefit payments?

Why it’s important to update your address with the DWP

it’s absolutely essential to update your address with the Department for Work and Pensions (DWP) when you move. If you don’t, you could risk delays or disruptions to the benefits or services you receive, including missed payments or important letters being sent to the wrong address.

It’s not just about the DWP either. When you move, updating your address is a key part of staying connected with all your essential service providers, from government departments to banks and energy companies.

You need to Inform DWP or HMRC if:

• You have changed your name
• If your address has changed
• If your taxable income has changed
• If you have changed your gender

How do I change my address with the DWP online?

A convenient way to update your address with the Department for Work and Pensions (DWP) is through the Moveinout Notification Service. It’s a single, easy-to-use platform that lets you notify not only the DWP, but also HMRC, State Pension, Personal Independence Payment (PIP), and many other providers—all at once. It’s completely online, takes just a few minutes, and best of all? No waiting on hold, no call queues, and definitely no dreadful hold music. Just a smooth, stress-free way to update your address and get on with your day.

When updating your address, it's often helpful to have the below information on hand:

• Your National Insurance number
• Details of the benefit or service you receive
• Your old and new address details
• Your move date

Alternatively, you can notify your change of address using the HMRC app.
To change your address using the HMRC app, you will need to:

1. Download the HMRC app from your app store
2. Sign in using your government gateway and password
3. Tap on your details on the bottom right of the screen
4. Tap Change name or main address

When should I notify the Department of Work & Pensions (DWP) of Changes?

You should always make sure that your personal details or circumstances are notified as soon as possible to avoid potential issues with benefits, services, or communications. Even if there's a slight delay in updating your information, it's better to do so at the earliest opportunity to prevent any complications.

You should notify the DWP of a change in circumstance when:

• You change your address
• If you are admitted or discharged from hospital
• Relocate outside of the UK
• Move into a care facility
• Become widowed
• Change your gender
• Finalise a divorce or end a civil partnership

How do I contact the Department for Work and Pensions?

You can contact the DWP by phone or by post.
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Phone‍
Telephone (English): 0800 731 0469
Textphone (English): 0800 731 0464
Telephone (Welsh): 0800 731 0453
Textphone (Welsh): 0800 731 0456
If you cannot hear or speak on the phone - Relay UK: 18011 then 0800 731 0469
British Sign Language (BSL) - Video Relay Service or Use the Service on Mobile or Tablet

Post‍
The Pension Service
Mail Handling Site A
Wolverhampton
WV98 1AF

How long does it take for the DWP to process a change of address?

The time it takes to process your DWP change of address depends on how you choose to notify them.

• If you use the HMRC app or an online service, you’ll typically receive confirmation immediately or within a few minutes.
• If you send a letter by post, it may take several days or even weeks, depending on the DWP's processing times

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Will changing my address affect my DWP benefit payments?

Changing addresses may affect your DWP benefit payments, which is why it is important to let the DWP know of your new address. DWP benefits are calculated on an individual basis, so ensuring your personal details including your address are up to date will make sure you get the correct payments on time.