To change your Barclays address, open the Barclays app, select the person icon, go to Contact details, enter your new address and confirm with the 3-digit security code from the back of your debit card. You can also update via Online Banking, by calling 0345 734 5345, or in branch with your debit card, PIN and photo ID. Updating in the app also updates your Barclaycard. If you have a Barclays mortgage, or have ever had one, you cannot change your address in the app or Online Banking and must call instead. You can also use Moveinout to notify Barclays alongside over 9,000 other providers in one process.
Key Takeaways
- App: person icon → Contact details → enter new address → confirm with 3-digit security code from back of debit card.
- Online Banking: dropdown under your name → My details → Contact details → authorise with PINsentry.
- Mortgage exception: if you have a Barclays mortgage, or have ever had one, you must call rather than use the app or Online Banking.
- Updating your address in the app or Online Banking automatically updates your Barclaycard and your joint accounts.
- Home insurance, life insurance, travel insurance and currency accounts each require a separate update, changing your bank address does not cover these.
- Use Moveinout to notify Barclays alongside your council, HMRC, the DVLA and over 9,000 other organisations in one process.
Why does updating your Barclays address matter when you move?
Barclays holds your registered address across every account and product you have with them. Statements, replacement debit and credit cards, important account notifications and security alerts are all sent to that address. If it is out of date after you move, all of that post goes to your old property.
A replacement card arriving at a property you no longer occupy is a direct security risk. A fraud alert going to your old address gives suspicious activity more time to develop before you notice it. Post containing your account number, sort code and registered address at a former property is one of the primary routes for previous occupier fraud, one of the fastest-growing forms of identity crime in the UK.
Updating your Barclays address takes around three minutes in the app and is one of the most important tasks to complete on moving day.
How do you change your Barclays address in the app?
The Barclays app is the fastest way to update your address, available on iOS and Android 24 hours a day. The following steps are verified from barclays.co.uk/help/your-details/changeaddress.
1
Open the Barclays app and log in
Open the Barclays app on your iOS or Android device and log in.
2
Select the person icon
Tap the person icon to access your personal details and account settings.
3
Select Contact details
Choose Contact details to view your current registered address.
4
Enter your new address
Enter your new address. You will need the 3-digit security code from the back of your Barclays debit card to authorise the change.
5
Confirm the update
Confirm the change. The update applies immediately to your personal accounts, your Barclaycard (if you have one), and your joint accounts.
Mortgage exception. Barclays confirms that if you have a mortgage with them, or have ever had one, you cannot change your address in the app or Online Banking. You will need to call 0345 734 5345 instead.
How do you change your Barclays address via Online Banking?
Online Banking is available on desktop and mobile browsers and is a good alternative if you are not set up on the app or prefer a larger screen.
1
Log in to Barclays Online Banking
Go to barclays.co.uk and log in to Online Banking.
2
Open the dropdown under your name
Click the dropdown menu under your name in the top-right corner of the page, which lists your accounts.
3
Select Contact details
Choose Contact details under the My details section.
4
Authorise with PINsentry and save
Enter your new address. You will need your PINsentry device to authorise the change. Confirm and save.
Do not have a PINsentry? If you do not have a PINsentry device, you can order one through Online Banking or call 0345 734 5345 to update your address by phone instead.
How do you change your Barclays address by phone?
Phone is the required route if you have a Barclays mortgage or have ever had one. It is also available to all customers as an alternative to the app or Online Banking.
- Call 0345 734 5345
- If you are in the Barclays app, tap Call Us to connect directly
- Have your account details and new address ready before calling
How do you change your Barclays address in branch?
Visiting a branch is available to all customers. Barclays confirms you will need to bring the following:
- A valid Barclays debit card, and you must know your PIN
- A photo ID such as a passport, driving licence or most ID cards
Use the branch finder at barclays.co.uk to find your nearest branch and check opening hours.
Yes. Barclays has a printable change of address form available to download from barclays.co.uk. The form covers personal current accounts, savings accounts and loan accounts, including accounts held in joint names.
The form confirms it changes your address across all personal Barclays Bank current, savings and loan accounts simultaneously. It does not cover mortgages, insurance products, currency accounts or Wealth Management accounts, which each require separate notification.
You can also pick up a form in any Barclays branch if you prefer not to download and print.
What if you have a Barclays mortgage?
This is the most important exception in the Barclays address change process. Barclays states directly on their help page: "If you have a mortgage with us, or have ever had one, you can't change your address in the app or Online Banking. You'll need to call us instead."
This applies even if the mortgage was paid off years ago. If you have ever held a Barclays mortgage under your name, the app and Online Banking address change will not be available to you. Call 0345 734 5345 to update by phone.
Moving to a new mortgaged property. If you are moving because you have bought a new home with a Barclays mortgage, you will need to call them to update your address on both your mortgage account and your personal banking accounts. Use the phone number above and have your mortgage account details to hand.
Does updating your Barclays address also update your Barclaycard?
Yes. Barclays confirms that if you change your address in the app or Online Banking, it automatically updates your Barclaycard too. You do not need to notify Barclaycard separately.
This automatic cross-update also applies to Barclays Partner Finance if you have a current account with Barclays. Your current account Travel Pack insurance address is also updated when you change your contact details.
What about joint accounts?
If you change your address in the app or Online Banking, Barclays confirms it updates the address for your joint accounts too. The other joint account holders will be able to see that the address has changed.
If you do not want your joint accounts updated at the same time, contact Barclays before making the change. If the other account holders want to update their own address separately, they can do so through the app themselves.
Which Barclays products need a separate address update?
Barclays operates several products and services that do not update automatically when you change your bank account address. Each of the following must be notified separately using the contact details below, verified from barclays.co.uk.
Notifying Barclays alongside all your other providers
Updating Barclays is one task on a long moving day list. Your council, HMRC, the DVLA, your energy supplier, your GP and dozens more all need to know your new address, and none of them share information with each other or with Barclays.
Moveinout is a UK change of address notification service covering over 9,000 organisations across 24 provider categories. You enter your details once, select who needs to know, and Moveinout dispatches notifications to each provider on your behalf. A dashboard shows which providers have been notified throughout your move.
Update Barclays and everyone else on your list.
Moveinout notifies your council, HMRC, the DVLA, your energy provider, GP and over 9,000 other organisations. All from one process, without a single phone call.
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Quick summary: Barclays change of address
- App: person icon → Contact details → enter new address → 3-digit security code from back of debit card
- Online Banking: dropdown under your name → My details → Contact details → PINsentry required
- Phone: 0345 734 5345
- Branch: barclays.co.uk branch finder, debit card, PIN and photo ID required
- Post: printable change of address form from barclays.co.uk
- Mortgage exception: if you have or have ever had a Barclays mortgage, you must call, app and Online Banking are not available for address changes
- Barclaycard and Travel Pack update automatically when you change your bank address
- Home insurance, life insurance, standalone travel insurance, currency accounts and Wealth Management each require separate notification
- Joint accounts update automatically, other holders can see the change
- Use Moveinout to notify Barclays alongside your council, HMRC, the DVLA and over 9,000 other organisations in one process
Frequently Asked Questions
The most common questions Barclays customers ask when moving home.
Open the Barclays app, select the person icon, go to Contact details, enter your new address and confirm with the 3-digit security code from the back of your debit card. You can also update via Online Banking (dropdown under your name → My details → Contact details, with PINsentry), by calling 0345 734 5345, or in branch with your debit card, PIN and photo ID. If you have or have had a Barclays mortgage, you must call rather than use the app or Online Banking. You can also use Moveinout to notify Barclays alongside thousands of other providers in one process.
Yes. Barclays confirms that changing your address in the app or Online Banking automatically updates your Barclaycard. You do not need to notify Barclaycard separately.
If you have a mortgage with Barclays, or have ever had one, you cannot change your address in the app or Online Banking. Barclays states you must call instead. Call 0345 734 5345 and the team will update your address after verifying your identity.
Log in to Barclays Online Banking at barclays.co.uk and click the dropdown under your name in the top-right. Select Contact details under My details. Enter your new address and authorise with your PINsentry device. The change updates your accounts and your Barclaycard if you have one.
Yes. Barclays has a printable change of address form available from barclays.co.uk. It covers personal current, savings and loan accounts including joint accounts. It does not cover mortgages, insurance products, currency accounts or Wealth Management. You can also pick up the form in branch.
Bring a valid Barclays debit card and make sure you know your PIN. You will also need a photo ID such as a passport, driving licence or most ID cards. Use the branch finder at barclays.co.uk to find your nearest branch and check current opening hours.
Yes. Changing your address in the app or Online Banking updates your joint accounts too, and the other account holders will be able to see the change. If you do not want your joint accounts updated at the same time, contact Barclays before making the change. If other joint holders want to update their own address separately, they can do so through the app.
You can notify Barclays via the app (person icon → Contact details), Online Banking (dropdown under your name → My details → Contact details), by calling 0345 734 5345, in branch with your debit card, PIN and photo ID, or by completing the Barclays change of address form from barclays.co.uk. You can also use Moveinout to notify Barclays alongside thousands of other providers in one process.
Mortgages, currency accounts, home insurance, life insurance (Legal & General), standalone travel insurance (Cigna), payment protection insurance (Monument Insurance) and Wealth Management or Private Banking accounts all require separate address updates. Changing your bank account address does not update these. Current account Travel Pack insurance does update automatically.
Yes. Moveinout is an online change of address service that lets you notify Barclays alongside over 9,000 other UK organisations including councils, HMRC, the DVLA, energy providers and your GP, all from one process without individual phone calls.
Update Barclays and everyone else on your list.
Moveinout notifies your council, HMRC, the DVLA, your energy provider, GP and over 9,000 other organisations. All in one process, without a single phone call.
Get started with Moveinout →
Identity fraud protection. Save hours. Avoid penalties.
